Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community. However, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. You can also set your own appointment by selecting Schedule a Tour on our website. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $60.00 per person ages 18 and older occupying the apartment. A one-time non-refundable admin fee of $150 is required when applying to hold the apartment off the market while we process your application. All fees are nonrefundable. You may pay this fee online for no additional cost, using your checking account and routing number or by credit card (a small fee would apply).
From the property website homescreen - you can click any option listed as "apply now" or browse through floorplans to locate an available apartment and click "apply" directly from that screen.
Residents are responsible for electricity and gas. Our communities bill back for water, sewage, trash and pest control fees.
Security deposits for all floorplans start out at $300 and can increase up to two month's rent, based off of the application screening. Applications that don't fully meet the requirements may be approved with a qualified guarantor, subject to our discretion.
Rent is always due on the 1st of the month: A $100 late fee is assessed on the 6th of every month, if a balance is still remaining on the 11th of the month, another $100 late fee is assessed (Weekends and Holidays Included).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments. Additional options are available through our Monarch App on your phone : Text to Pay, Scan and Go or our cash alternative forms of payments; such as, WIPS or Paylease Cash Pay are also available to make paying rent a little more convenient. GetFlex also partners with this property - so you can pay rent on your schedule, without penalty!
This property allows for up to 2 pets in each home, cats or dogs. We require a nonrefundable fee for each pet and monthly pet rent per pet. No breed or weight restrictions! A pet interview may be required and vet records must be provided prior to the pets' move-in. Visit our Pet Policy page to learn more.
Resident Questions
Yes. You will need to provide a 60-day notice and pay a buy-out fee that is equal to two months' rent. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Reach out for our Personal Spectrum Representative's contact information for the best pricing! Each apartment is also hooked up for Google Fiber services.
Grilling on property is prohibited. However, you may use our on-site charcoal grills located throughout the property. Call or email the office for details.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
This property participates in a controlled parking program that permits only residents and guests to use the parking lot. Vehicle registration is mandatory and one vehicle per lease holder is permitted.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Coming from out of town, I am not very knowledgeable of this city, so I searched from Olathe to North KC for apartments. The photos, reviews and location lured me in to check The Retreat at Woodridge out. Finally a complex that matched their advertisements and photos. ... I am incredibly picky and been fortunate enough to live in amazing places. This is unbeatable for the cost.
- Google Review
Five stars all day. Love this community.
- Google Review
Lived here for 6 years no issues. Very clean and friendly community
- Google Review
Fastest management responses and maintenance in the area. If we have an issue, they get back to us within a day or two. And faster if it's an emergency. - Also major dog lovers! What's not to love.
- Google Review
Pretty good place to live. Right across the street from hyvee so all your grocery needs are a walk away! Not only grocery stores but a whole bunch of other convenient shopping outllets are on the same road. Response time for work orders are pretty prompt and the staff is great.
- Google Review
My family and I recently moved in. Great price & perfect location. The office and maintenance staff are very professional.
- Google Review
I like everything here, the neighbors and staff is very friendly
- Google Review
Staff and maintenance are amazing! Great apartments and location!
- Google Review
I absolutely recommend Retreat at Woodridge. In all the places I have ever lived, I have never had maintenance be so on top of things. If I ever put in a work order, it is taken care by the next day. I love the interaction the office has with the tenants and all the activities we have. Thank you all so much for being so wonderful.
- Google Review
(Translated by Google) My husband, my children and I have Almost a year of living here, it really is incredible, very good communication, the office staff and maintenance are very efficient, a very good place in a good area and we have always felt very comfortable. I really recommend it if you want to live calmly and comfortably, ???? (Original) Mi esposo mis hijos y yo tenemos Casi un año de vivir aquí realmente es increíble muy buena comunicación el personal de la oficina...
- Google Review