Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
Our apartment homes are priced individually based on the amenities and features.
What is the application fee and is it refundable?
Application fees are $60 per person, 18 and older occupying the apartment. You may pay this fee online by using your checking account and routing number for free or by credit card (a small fee will apply). All application fees are nonrefundable.
How do I apply?
From the property website homescreen - you can click any option listed as "apply now" or browse through floorplans to locate an availble apartment and click "apply" directly from that screen.
Which utilities do I pay?
Residents are responsible for electricity and gas. Our communities bill back for water, sewage, trash and pest control fees.
What is the security deposit?
Security deposits for a 1-bedroom apartment will start out at $150 and for a 2-bedroom apartment it will start out at $250. The security deposit may be increased to equal one months rent- based off of credit, background, rental and employment history. This property partners with SayRhino as a security deposit alternative.
When is my rent payment due? What day of the month am I liable for a late charge?
Rent is always due on the first: A $100 late fee is assessed on the 6th of every month, if a balance is still remaining on the 11th of the month, another $100 late fee is assessed (Weekends and Holidays Included).
How can I pay my rent?
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
What kind of pets do you allow? How many pets may I have?
Up to 2 pets (cats or dogs) are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable fee of $300 for 1 pet and $500 for 2 pets. Monthly pet rent is $30 for 1 pet and $50 for 2 pets. No breed or weight restrictions! Now participating in the World Pet Registration by Poo-Prints ! $50 per/dog one-time nonrefundable DNA registration fee required.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
If I am part of the military and receive deployment or reassignment orders, can I break the lease?
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
How can I refer a friend?
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?
Yes, Reach out for our Personal Spectrum Representative's contact information for the best pricing! Each apartment is also hooked up for Google Fiber services.
Can I grill on the property?
Grilling on property is prohibited. However, you may use our on-site charcoal grills located throughout the property. Call or email the office for details.
I am locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
I have lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
My wife and I have lived at The Retreat At Woodridge for about 15 years. Kayla, Jason, Carrie, Trent, Barry, Arren & Robert are all amazing. Best office & maintenance staff ever. I would highly recommend The Retreat At Woodridge!- Google Reviews
Coming from out of town, I am not very knowledgeable of this city, so I searched from Olathe to North KC for apartments. The photos, reviews and location lured me in to check The Retreat at Woodridge out. Finally a complex that matched their advertisements and photos. ... I am incredibly picky and been fortunate enough to live in amazing places. This is unbeatable for the cost.- Google Review
5 stars well deserved! After moving in, we had some concerns with our apartment that were addressed quickly and appropriately and we are very thankful for all they have done to make this transition during a difficult time easier. Trenton, Kayla, Carrie and Barry have all been so kind, attentive and communicative. Overall, we love our apartment and how spacious it is. Our cat loves it too!- Google Review
5 Star Review: The retreat has a nice pool area and work out area, including a sauna. If I have a problem and report it, it- Google Review
5 Star Review: This is my experience from the leasing office. Trent was so helpful and super nice his personality really is amazing, my family and I can’t wait to move in.- Google Review
5 Star Reviews: Kayla is great to work with. Apartments are spacious and staff is friendly and helpful!- Google Review
Five stars all day. Love this community.- Google Review